WHAT WE DO: TAILORED IMPLEMENTATIONS
As an Elite ServiceNow Partner, we deliver custom and rapid digital transformation solutions across IT, Business, and Mission lanes by harnessing the power of the ServiceNow platform. Our experienced Subject Matter Experts (SMEs) use API-based integrations to automate workflows and engineer solutions across multiple tools, often consolidating and/or decommissioning multiple applications and onboarding numerous organizations onto a single ServiceNow platform. This delivers impactful, measurable, and meaningful outcomes to our clients, that allow them to achieve “more with less.”
We enable organizations to achieve a truly digital workforce, where technology is used to augment human capabilities and drive business outcomes:
Our tailored solutions enable seamless integration of COTS/GOTS tools for sharing Information and Data management. We understand the challenge of disparate Service Desks and Data sources that can hinder the productivity of large organizations when individual departments procure IT tools independently and tailor them to support their own processes. We enable organizations to streamline these IT workflows and achieve a more efficient, effective, and unified business experience.
As organizations grow, multiple departments often assert ownership and management of the "Authoritative Data Source" for assets, locations, systems, user records, and more. This can lead to the dissemination of inconsistent and flawed data. Our approach prioritizes integrating tools and normalizing data to establish a seamless System of Engagement that promotes collaboration and generates measurable outcomes.
FOCUSED COTS/GOTS INTEGRATIONS
We specialize in a variety of ServiceNow platform capabilities, including IT Service Management, IT Operations Management, IT Business Management, Security Operations, Governance & Risk Compliance, Asset Management, and Customer Service Management. Our accelerated solutions include Zero-Touch Service Desk, Single-Sign On, Intelligent Routing, Orchestrated Account Management, Informative Dashboards, Zero-Trust solutions, Auto-Cloud Provisioning, Bi-directional Ticket Tool Integrations, GOTS integrations, and much more. Our team of professionals is dedicated to delivering customized solutions that meet the unique needs of our clients in each of these areas.
ServiceNow PLATFORM EXPERTISE
We specialize in translating big ideas into distinctive and cost-effective strategies, roadmaps, process flows, capabilities, and resources to meet our customers' needs. Our consulting services are backed by over 30 years of disciplined experience, allowing us to deliver measurable outcomes quickly.
CONSULTING & STRATEGY DEVELOPMENT SERVICE STRATEGY PROCESS
HOW WE'RE DIFFERENT
We are the go-to partner for on-premise customized solutions
Our track record boasts a 100% success rate in our implementations
We complete our work with an unparalleled commercial cadence
Our agile implementation approach is modular, iterative, collaborative, and completely transparent
Our ServiceNow deliveries are marked by a commitment to engineering rigor
WHO IT'S FOR: GOVERNMENT AND COMMERCIAL
We specialize in providing our services to the Intelligence Community, Department of Defense, and supporting agencies. Our extensive experience in these sectors affords us a deep understanding of their unique needs and environment and makes us well-suited to provide tailored solutions that meet their specific requirements. Additionally, we have delivered customized solutions to commercial customers for over 25 years, which has allowed us to extend our expertise to a diverse range of clients.